Financial counselling services

Anyone can find themselves in financial difficulty, especially if you have just been made redundant from a job.

Financial counsellors are non-judgmental, qualified professionals who provide free, independent and confidential support and information to people in financial difficulty.

Please note, financial counsellors do not provide material or financial assistance.

A financial counsellor can provide information and support on a range of issues, including:

  • financial stress or hardship
  • electricity, gas, water and phone bills
  • multiple debt problems including legal action
  • budgeting and money plans
  • rental and mortgage problems
  • pensions, allowances and concessions
  • personal loans and credit cards
  • threat of eviction
  • threat of repossession
  • bankruptcy.

Financial counsellors can talk to your creditors on your behalf and, where possible, try to negotiate lower payments.

Where can I find a financial counsellor?

To find your nearest financial counsellor, enter your postcode on the South Australian Financial Counsellors (SAFCA) website

You are also able to speak to a financial counsellor from anywhere in Australia, by calling the financial counselling helpline on 1800 007 007, Monday to Thursday between 9.30am and 8.00pm, or Fridays between 9.30am and 4.30pm.